Privacy Policy

Your privacy is important
At Professional Search Group your right to privacy is important. Professional Search Group is subject to the National Privacy Principals (UNPPs”) under the Privacy Act 1988 (C’th). The following statement outlines how Professional Search Group manages personal information that it holds about individuals in accordance with the NPPs.

Personal information – what is it?
Personal information is any information or an opinion about you (whether true or not) from which Professional Search Group can determine your identity.

It may range from the very sensitive ( e.g. medical history or condition) to the everyday (e.g. address and phone number). It would include the opinions of others about your work performance (whether true or not), your work experience and qualifications, p s y c h o m e t r i c assessment results and other information obtained by Professional Search Group in connection with your possible work placements.

Personal information includes sensitive information.

Sensitive information – what is it?
When personal information concerns certain matters it is considered sensitive information. It is information or opinion about your:

  • racial or ethnic origin;
  • political opinion, membership of a political association;
  • religious beliefs, affiliations or philosophical beliefs;
  • membership of a professional or trade association or
  • membership of a trade union;
  • sexual preferences or practices;
  • criminal record;
  • health.

Professional Search Group will only collect, use or disclose sensitive information about you in accordance with the law.

In most cases, Professional Search Group will only collect, use or disclose sensitive information where it has received your consent. 

Who will be collecting your personal information?
Your personal information will be collected by Professional Search Group to provide you with recruitment services.

How your information will be collected?
Generally, Professional Search Group collects personal information directly from you. For example, it collects personal information when you:

  • deal with Professional Search Group in person, by telephone, letter, fax or email;
  • supply a resume;
  • fill out and submit a registration form;
  • submit any other information in connection with your application for registration;
  • complete psychometric assessments.

Personal information about you may also be collected from a third party.

For example when Professional Search Group receives:

  • any reference about you;
  • results of inquiries of former employers, work colleagues, professional associations or registration body;
  • the results of any psychometric, competency or medical test;
  • performance feedback (whether positive or negative);
  • any complaint from or about you in the workplace;
  • any information about a workplace accident in which you are involved;
  • any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you are involved.

If Professional Search Group does not have your prior consent, it will take reasonable steps to inform you that it has collected personal information from a third party and ensure you are aware of the purposes for which Professional Search Group has collected your personal information.

How Professional Search Group may use and disclose your personal information?
Professional Search Group may use and disclose the personal information it collects about you for the following purposes

  • to provide recruitment services to you;
  • for other purposes for which you have engaged Professional Search Group

Professional Search Group may also disclose your personal information to a third party if they have a proper interest in the disclosure, such as:

  • a member of the Professional Search Group;
  • Professional Search Group insurers;
  • a professional association or registration body;
  • a workers compensation body

If Professional Search Group engages a third party contractor to perform services which involves handling personal information, it takes reasonable steps to prohibit the contractor from using personal information except for the purposes for which it was supplied

If you do not give Professional Search Group the information it seeks
If you do not give Professional Search Group the information it seeks, it is unable to provide you with recruitment services

Security of your personal information
Professional Search Group holds personal information in a combination of secure computer storage facilities and paper-based files.

Professional Search Group has security procedures in place to protect the personal information it holds from misuse, loss, unauthorised access, modification or disclosure

Professional Search Group uses a number of processes to protect your personal information including:

  • locks and security systems;
  • computer pass words and limited access to shared network drives to authorised staff;
  • auditing procedures and data integrity checks;
  • recording of file movements
  • security classification to identify information needing special protection.

Professional Search Group will keep your personal information no longer than necessary. Professional Search Group will appropriately dispose of your personal information so that it is protected from unauthorised use or disclosure.

You can request access to your information
You may request access to any personal information Professional Search Group holds about you, subject to the Privacy Act. Your request to obtain access will be dealt with in a reasonable time. Professional Search Group may charge a fee to cover the reasonable costs of retrieval and supply of the information to you.

Professional Search Group is not always required to provide you with access to your personal information on request

Professional Search Group may refuse your access to personal information in a number of circumstances, s u c h as where denying access is required or authorised by law or where the request is vexatious or frivolous.

If Professional Search Group denies your request for access it will provide you with reasons for the refusal.

Keeping your personal information up to date
Professional Search Group takes reasonable steps to ensure that your personal information is accurate, complete and up to date.

Professional Search Group may also contact you from time to time to check that the information is still correct

If you are able to establish that personal or sensitive information Professional Search Group holds about you is not accurate, complete and up to date, Professional Search Group will take reasonable steps to correct it.

If Professional Search Group is unable to agree that the personal information it holds about you is accurate, complete and up to date, you may ask Professional Search Group to place with the information, a statement by you claiming that the information is not accurate, complete and up to date.

How to contact us
If you wish to gain access or correct your personal information or make a complaint about a breach of your privacy, contact a Director on (08) 9254 7000.